Certifications
 
ISO CERTIFICATE
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BVQI were called in May 2001 to evaluate our company & help us developing & implementing our internal procedures in compliance with ISO 9001:2000 requirements.Our aim was not to use the certification for marketing purpose, but we believed instead that the certification will help us getting more organized, and we decided to make our customers’ satisfaction as our main objective, and were successful after ten months to be audited for the certification and were granted the ISO 9001:2000 certificate on the 3rd of March 2002.
 
ISO QUALITY ASSURANCE POLICY
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We made a very strict policy for ourselves which can keep us motivated. The objectives are not easy to be achieved and are going to be subject to a yearly audit by BVQI. However we believed that the hard work can secure the achievement of our main objectives & ensure our continuous respect to
our “Quality Assurance Policy”

We can brief our objectives as follows:
  • Gaining our Customers’ Satisfaction by offering Quality Products & Service.
  • Achieving an Annual Growth.
  • Enjoying a good reputation.
  • Working on a continuous improvement of our procedures & policies.
 
SPECIALIST CONVERTER FOR PLASTAZOTE OF ZOTEFOAMS UK
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We are nominated by ZOTEFOAMS UK as their Exclusive Specialist Converter for the Middle East Region for their PLASTAZOTE range of Polyolefin Foams which are used to produce the “Foam Closures”, also known as “Eave Fillers” or “Filler Blocks”.

The Foam Closures, once cut to fit the profile sheet, are bulky & volumetric and cost a lot of money to ship them from UK to Dubai. Through the nomination of ZOTEFOAMS, we can now import the foam in sheets and cut them to profiled Foam Closures using high-tech machines. We can cut to any desired profile and the quality of the finished Foam Closures meet the satisfaction & approval of ZOTEFOAMS.
 
DECOL CREDIT BUREAU MEMBER
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We are members of DECOL Debt Collections Credit Bureau since May 2001.

Our membership with DECOL makes us well known to the Credit Bureau who can easily provide information related to our credibility to any third party.

At the same time, our membership with DECOL allows us to gather information on the credibility of our “clients” and “clients to be” which is an essential step in our procedures for granting Credit Facility to our clients.

Our procedures for Credit Facility approval are as follows:

  • The client has to apply for the credit by filling the Credit Application Form and the Pink Card and returning the originals to our office with all the required documents.
  • Upon receiving the application, we request our Credit Bureau to run a survey on the applicant & submit a Credit Report on him. This procedure can take 7 to 10 days.
  • Based on the report, we decide what type of Credit we can approve to the applicant & notify the applicant in writing with the approved credit limit & credit terms.
Notes:
  • Unless the client receives a written confirmation on the approved credit terms, all purchases should be prepaid.
  • Credit Terms are revised on regular basis depending on the performance of the client & his ability to pay as per the approved credit terms.
  • The Pink Card is a small card which should be filled by the client showing the specimen signatures of the authorized persons who can sign the Purchase Orders on behalf of the client. We verify the signature on each Purchase Order prior to processing it.
 
 
 
 
 
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